Terms & Condititions
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Privacy Policy
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Terms & Conditions 1. All prices are in Pounds Sterling. We reserve the right to change any advertised price before you place an order. 2. All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund. 3. Delivery is charged at the published rate for most UK addresses. International orders are slightly more to cover extra postal costs. 4. Deliveries will normally be made within 2-3 days if products are in stock. UK only. 7-8 days if international. You will be advised of any delay or if the item is not available by phone or e-mail. Do please check E-mail box just in case. 5. Payments are made via Paypal, you do not need a Paypal Account to use Paypal. 6. In the unlikely event that your product is lost or damaged in transit please contact us via e-mail. In the case of non-delivery please wait 7 to 14 days from the date of your order in case it has been delayed. In the case of damaged goods please retain the product and contact us within 48 hours of receipt. Most of our orders are now sent by recorded delivery, please be sure somone will be able to accept the order when it arrives, any returned to us unclaimed from the Post Office will have to have postage paid again! DATA PROTECTION: We request your name and address to enable us to provide you with an efficient after-sales service. We NEVER pass your name and address to ANY third parties. SATISFACTION GUARANTEED: If you are not entirely satisfied with your purchase, you can return it within 7 days of the despatch date with your receipt, providing it is not used. Items that are supplied at your request and are not faulty will incure a 20% levi off refund price to cover the cost of invoicing and Postage cost are also deducted. PRODUCT QUALITY GUARANTEED: If your product should develop a fault within 14 days of purchase we will repair it, exchange it for an equivalent product if available, or if you prefer, refund your money (your product should still be in new condition and with the original packaging, accessories and receipt. Postage return at customers own expence. PRODUCT GUARANTEE: All products are guaranteed. This guarantee specifically excludes faults caused by accident, neglect or misuse. Where a manufacturer's guarantee is offered with any product or individual component, it is additional to this guarantee. During the period of guarantee, subject to the conditions above, products will be repaired free of charge for both parts and labour. NOTHING IN THE ABOVE GUARANTEE AFFECTS YOUR LEGAL RIGHTS |
